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Rattlestick Theater is seeking a Venue & Rentals Manager for the newly renovated Rattlestick at the Terrence McNally Theater. Reporting to the Managing Director and working under the leadership of Artistic Director Will Davis, the Venue & Facilities Manager will oversee the day-to-day operations, management, and rental coordination of Rattlestick’s theatrical space. This highly collaborative, hands-on role includes administrative, logistical, and creative responsibilities across both front- and back-of-house.

The ideal candidate is organized, proactive, and solutions-oriented. The ideal candidate will bring a strong sense of ownership, excellent judgment, and a willingness to jump in wherever needed. This role offers meaningful opportunities for professional development, collaboration, and growth within Rattlestick as the organization enters an exciting new chapter in its newly renovated home.

Responsibilities encompass both external, public-facing coordination and internal institutional management.

External Public-Facing Coordination

  • serving as the primary point of contact for prospective renters, conducting space tours and managing communications regarding rental rates, availability, and booking inquiries. 

  • Ensuring theater readiness for all performances, events, and rehearsals while coordinating venue operations and resolving issues across artistic, production, administrative, facilities, and external teams;

  • assisting the Managing Director with facilities planning, budgeting, and long-term maintenance needs; 

  • ensuring compliance with applicable health and safety regulations, fire codes, accessibility requirements, and emergency procedures; maintaining emergency plans and serving as a primary point person during building-related emergencies and incidents; 

  • coordinating required inspections, permits, certifications, and staff safety training; 

  • collaborating across the organization to support Rattlestick’s programs, events, and overall operations;

Internal Institutional Management

  • overseeing the day-to-day operations of Rattlestick’s theater, lobby, offices, and other venue spaces; 

  • managing venue supplies, equipment, furniture, storage, and inventory systems;

  • developing and maintaining venue policies, procedures, schedules, and operational systems; 

  • working closely with Audience Services and front-of-house staff to support a safe, welcoming, and accessible audience experience; 

  • overseeing the condition, maintenance, and functionality of the theater and its facilities, including coordinating repairs, inspections, service calls, and preventative maintenance; 

  • coordinating venue schedules, building access, rehearsals, performances, load-ins/load-outs, rentals, and special events; 

The ideal candidate might have: 

  • Experience in venue management, theater operations, facilities management, production management, or a related field; as well as experience or interest in customer service. 

  • Ability to analyze and solve problems across a wide range of issues and circumstances.

  • Strong organizational skills and the ability to prioritize and manage multiple tasks and competing deadlines.

  • Excellent written and verbal communication skills.

  • Strong interpersonal skills and the ability to work effectively with artists, staff, vendors, audiences, and a wide range of external partners.

  • Sound judgment, discretion, diplomacy, curiosity, and tact.

  • A proactive, hands-on approach and the ability to take ownership of projects from start to finish.

  • Ability to remain calm and resourceful in high-pressure or unexpected situations.

  • Familiarity with Google Workspace.

  • Current Fire Guard certification, or willingness to obtain certification.

  • A commitment to fostering a culture of belonging and actively engaging with Rattlestick’s principles of equity, diversity, inclusion, and access.

  • Knowledge of and enthusiasm for contemporary theater is a plus.

Candidates must reside full-time in New York City. This is a full-time, exempt position, with regular evening and weekend hours required for performances, events, and other venue activities. The schedule may vary depending on the organization’s programming and venue needs. The salary for this position will be between $66,300-$67,500. 

Benefits include employer-paid health insurance, two weeks of paid time off (PTO), and flexible spending plans for commuting expenses.

Please send a resume and cover letter to jobs@rattlestick.org. Your cover letter should tell us about yourself, share what excites you about working at Rattlestick and/or in this role, and describe a time that you helped a colleague with a unique issue.

Rattlestick celebrates and is committed to maintaining a diverse, inclusive, and anti-racist working environment. We encourage candidates of all backgrounds and experiences to apply. Rattlestick provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy and gender). 

If you're interested in working at Rattlestick in other capacities (internship, production, etc), please email Jobs@rattlestick.org.

If you are interested in volunteering as an usher, please email ushers@rattlestick.org.